What should I Do if I Lose My Bike Key?

Let us know right away. You can reach us at info@cyclis.nl or by phone at +31 85 1306930. This prevents your insurance coverage from lapsing if your bike gets stolen in the meantime.

After this, get an official copy made as soon as possible through the key manufacturer or the bike dealer (official copy with engraved key number or a duplicate using the supplied barcode card). Once you have this, report the new key numbers to us. If you don’t do this, the bike won’t be insured in case of theft because the key numbers won’t match our records.